We provide registered users with technical support for our products via e-mail. If you have any problems with our products, please send us your questions, suggestions and comments. To do it, you can either use the Feedback Form at our site or send an e-mail message to This e-mail address is being protected from spambots, you need JavaScript enabled to view it We will try to answer your questions as soon as possible.

When you contact out technical support service after detecting some bugs in our software, please include the following details in your message if possible:

• Product name and version.
• Operating system version.
• System configuration (processor type, available RAM, free space on disks, etc.).
• Running applications.
• The description of the bug or the error, as detailed as possible, including a screenshot with the error message.
• The sequence of actions resulting in the error.
• Any other information you think we will need to solve the problem faster.